INEED 2025 Privacy Policy


Introduction 

This privacy policy explains how ZPN Energy collects, uses and protects your personal data in relation to INEED 2025 (International Networked Energy & E-Mobility Day). We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR)


By interacting with us, including attending INEED 2025, visiting our website, or using any associated services, you acknowledge that your personal data may be collected and processed as outlined in this policy. 


Who We Are 


INEED 2025 is organised by ZPN Energy Ltd. with registered office at: 
The Proving Factory, Gielgud Way, Coventry CV2 2SZ, United Kingdom
 

If you have any questions regarding this privacy policy, you may contact us at: 


  • Email: info@zpnenergy.com 
  • Phone: 0800 0096 208 
  • Postal Address: ZPN Energy, The Proving Factory, Gielgud Way, Coventry CV2 2SZ 


How Your Personal Information May Be Used 



1. Customer Support & Marketing 


We collect personal data to respond to enquiries, send event related updates and provide information about ZPN Energy’s products and services. With your consent, we may send you promotional materials related to INEED 2025 and future events. 


ZPN Energy may share your information with authorised distributors, agents and marketing service providers to ensure you receive personalised communications that match your interests. This may include details about event exhibitors, networking opportunities and partner promotions



2. Ticketing & Registration 


When you register for INEED 2025, we collect and process information such as: 


  • Full name 
  • Email address 
  • Phone number 
  • Payment details (for ticket purchases) 
  • Company name and job title (if provided) 
  • Preferences regarding event sessions or exhibitors 


This data is used to facilitate event access, provide ticketing confirmation and improve the event experience. 



3. Event Services & Digital Platforms 


ZPN Energy operates several digital services, including EVIE (Electric Vehicle Information Exchange) and ZAPME™ App, which may collect and process: 


  • Contact details 
  • Device information 
  • Location data (only when necessary) 
  • Usage statistics related to event participation 

These platforms help us enhance attendee experiences, optimise EV charging services and provide insights into clean energy adoption trends. 



4. Compliance with Legal Obligations 


We may process your data to comply with legal obligations, such as: 

  • Responding to law enforcement or regulatory requests 
  • Fulfilling financial reporting requirements 
  • Ensuring health & safety measures at INEED 2025 

We will only share your data with law enforcement if legally required and where permitted, we will notify you before doing so. 



Legal Grounds for Processing Your Personal Data 


The lawful bases under UK data protection laws for processing your data include: 

  • Your Consent: When you provide explicit consent for marketing or event communications (you can withdraw at any time). 
  • Contractual Necessity: To process ticket sales, provide event access and deliver related services. 
  • Legal Obligation: Where necessary to comply with the law. 
  • Legitimate Interests: For business improvements, event analytics and ensuring secure event operations. 

Where processing is based on consent, you can withdraw this at any time by contacting us. 



Third Parties We May Share Your Data With 


Your personal data may be shared securely with third parties such as: 

  • Marketing & Research Agencies – For promotional campaigns and post event analysis. 
  • Event Partners & Exhibitors – If you express interest in specific exhibitors, we may share your details with them. 
  • Customer Support Providers – To handle event related queries. 
  • IT & Security Providers – To manage event access, digital platforms and cybersecurity measures. 
  • Payment Service Providers – For processing ticket transactions securely. 

We ensure that all data transfers comply with data protection laws and contractual safeguards. 



Data Transfers Outside the UK & EEA 


If your data is transferred outside the UK or European Economic Area (EEA), we will ensure adequate protection by: 

  • Transferring data only to countries approved by the UK Government or European Commission. 
  • Using legally binding contractual clauses that enforce similar data protection standards. 

How We Collect Your Personal Information 


We collect personal data in the following ways: 


  • When you register for INEED 2025 (ticket purchase or sign-up forms) 
  • Through direct communication (emails, website enquiries, social media interactions) 
  • Automatically via cookies and website tracking (see Cookies Policy) 
  • From partner organisations, exhibitors and affiliated services 
  • If you interact with EVIE or ZAPME™ services 



How We Keep Your Information Safe 


We implement strict security measures to protect personal data, including: 


  • Encryption & authentication tools to safeguard sensitive data. 
  • Access controls ensuring only authorised personnel can handle personal data. 
  • Regular security audits to detect and prevent unauthorised access. 
  • Compliance with GDPR & UK Data Protection Laws. 

If you have an account for our services, you are responsible for keeping your password confidential. 



Your Data Rights 


You have the right to: Access the personal data we hold about you. Request correction of inaccurate information. Request data deletion (where applicable). Restrict or object to data processing. Withdraw consent at any time (for marketing communications) 


To exercise your rights, contact us at info@zpnenergy.com



How Long We Retain Your Information 


We retain personal data only for as long as necessary to fulfil the purpose it was collected for. Our retention policies include: 


  • Marketing Data: Kept until you opt out. 
  • Event Registration Data: Retained for up to three years post event for analytics and follow-ups. 
  • Transaction Data: Retained for legal and accounting compliance. 
  • EVIE & ZAPME™ Data: Retained based on the relevant service policy. 

Once data is no longer needed, it is securely deleted or anonymised. 



Events 


Events held at the ZPN Energy Factory in Coventry will have media coverage by ZPN Energy’s dedicated media team, Superhub. This coverage will include photography, videography and live streaming of key moments throughout the event. By attending, you acknowledge that you may appear in event media materials, promotional content and post event communications. 


If you do not wish to be included in media coverage, please inform a member of staff upon arrival or contact info@zpnenergy.com in advance of the event. 



Changes to This Privacy Policy 


We may update this policy from time to time. Any changes will be posted on this page with an updated Last Modified: 1 April 2024 



Contact Us 


For any privacy related enquiries, please reach out to: 
Email:
info@zpnenergy.com 
Phone:
0800 0096 208 
Postal Address:
ZPN Energy, The Proving Factory, Gielgud Way, Coventry CV2 2SZ 

We take your privacy seriously and appreciate your trust in us.